Frequently Asked Questions

AMOUR HAIR & BEAUTY SALON is based in the Netherlands and also offers services occasionally in London UK. If you are interesting in us coming to your country or salon, send us an email amourhairbeauty.nl@gmail.com.

The plan is to come at least 4 time a year to the UK making it every 3 month. Please kindly subscribe to our newsletter and follow us on our social medial handles to be the first to know.

Monday, Tuesday, Wednesday 10:00am – 18:00pm

Thursday , Friday, Saturday 10:00am – 21:00pm  10:00am – 21:00pm

NO. All clients must book through the website www.amourhairbeauty.nl in order to receive services from us.

Our schedules open on the 15th of each month at 10: 00am CEST with availability for the following month. For example, you can schedule an appointment for AUGUST on JULY 15th. Click HERE to schedule with us.

Please Kindly book accordingly

First time clients.

  •  Kindly book one of our new client services.

    Please keep in mind to pay attention during your visit and make notes.

  • If you choose a deluxe service you are allowed to film some part of the session so you can rewatch it when you get home. Please make sure you have enough storage on your phone or camera to do so. Please note that the pictures and the videos I take are not to send it to you but for my own. 

Returning clients.

  • In the Netherlands if you are a returning clients, you have a certain time frame to choose from (10,12,&16 weeks). 
  • In the UK if you are returning client my goal is to come every 3 month but not past 16 weeks.
  • Please pay attention to your last visit and choose accordingly. If I do not see you within the time frame of 16 weeks both in the UK and the Netherlands you will have to book a new client services. I truly appreciate and love you all but it is becoming a bit awkward for me to to keep telling people they didn’t book the right service. If you have forgotten when your last visit was. Kindly use the customer portal on our website to see when your last visit was 

Visit our services page for more details on the services we offer.

HOW TO ARIVE TO YOUR APPOINTMENT: NEW AND RETURNING CLIENTS

Arrive with hair that has been shampooed in the last 7 days .

  • Hair should not be in a ponytail, pulled up or back.
  • Hair must be 100% dry and detangled if that’s not the case and you didn’t booked a Detangling service, you will have to pay extra for Detangling fee thank you for your understanding. 
  • Please if you are coming out of braids, weave’s or any other alternative/protective styling please make sure your hair is washed and Detangled at least 7 days before your appointment 
FIRST TIME CLIENTS: 
THIS IS FOR YOU IF IT IS YOUR FIRST BOOKING HYDRATION AND DEFINITION SERVICE  WITH US. 
  • Please Avoid using heavy butters, oils and ecostyler gel on your hair at least 30 days prior to your appointment. 
CUT ONLY SERVICE?
 
IF YOU CHOOSE A CUT ONLY SERVICE PLEASE COME IN A CLEAN 100 % DRY WASH AND GO STYLED NO LONGER THAN 2DAYS OLDMEANING YOU ARE COMING IN WITH YOUR HAIR STYLED IN ITS NATURAL STATE. ( how you wear your curls) 

Transportation & Parking 

  • In the Netherlands there’s free parking in the surrounding area and a public transportation to the salon. But please keep in mind that you will walk approximately 10-15 minutes from the bus station to the salon 
  • In the UK there’s also free parking in the surrounding area but please do your own search to see exactly where to park to avoid lateness.
  • When you are traveling from far try to book a bit earlier in the day so you will have enough time to travel back home. Also keep in mind that your service might take a bit longer so try to leave a some space on your return tickets to avoid not making it home on time. 

We accept cash, Credit Cards, PayPal and other online payments methods. After or during your service upon agreement, you will receive and invoice with the total amount of your services to your email on file. You will then have several payments method to choose from. If you choose Paypal as a payment method, there will be an additional fee. Note! If you are not paying by cash, please make sure you have access to your email on file and bring everything you need to make your online payment successful. I ask all tips be in cash only please.

Yes. Consultation is included in all our new clients services.  Please note that we do not discuss hair needs over the phone, via SMS or DMs. If you wish to discuss your hair needs kindly book a virtual consultation. You can contact us if anything is unclear.

Yes. All clients receiving services will have access during their appointments.

To insure that the salon environment is intimate and relaxing, we ask that ONLY those who are being serviced are present. Thank you for your understanding

A detox consist of eliminating heavy oils, butters, silicones, dirt, environmental debris, hard water residue and product build up from your hair and scalp routine to prepare your to receive the best of our hydration and definition services.

 

 

 

 

 

Our Curl Love cut features a curl by curl and curl grouping cutting method performed on dry defined curls. Please come with your hair in a wash-and-go style with botonical gel (no EcoStyler) that is 100% dry not older than 2 days old.  

Amour curly hair love cut is for those who wear their hair MOST of the time or 90%-100% of the time , in a curly state. If the above is you then you are best serve by a dry curly cut. It is the best way to help give your curls a beautiful shape to amplify your natural texture. So if you do not like to wear your natural hair for a longer period, then Curl Love  Cut is not for you.

No. we are  licensed professional natural hair and curly hair specialist and we use products that meet our exact standards for hydration, strength, and styling effect. While we respect your home care routine, we will use our professional judgment to select products that will provide excellent results for your hair. However, bringing them in would be beneficial to knowing where you went wrong in your hair care regimen and what is correct. please do inform us first!

We work with all natural hair and curly hair textures. However, we do not focus on number letter hair types like the 4 abcz. We focus more on your own unique head of hair essential elements like your hair density, porosity, elasticity, hydration level, lifestyle, your hair needs and your hair goals to bring you where you are in your hair care journey to where you want to be. Our only goal is to bring the very best out your own hair.

 

 

You can do this via our customer  portal (see website footage). When you book an appointment with us for the first time, a password reset link is sent  to you that will allow you to manage your booking( if not received, check your spam or do password reset on the website.)

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